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Process Reforms: Enabling decision-making under uncertainty 197

¾ Discretion, however, needs to be balanced with transparency, systems of ex-ante
accountability and ex-post resolution mechanisms. The experience with GeM portal for
public procurement illustrates how transparency not only reduces purchase prices but
also provides the honest decision maker with a clean process.

¾ The above intellectual framwework has already informed reforms ranging from labour
codes to removal of onerous regulations on the BPO sector. The same approach is also
reflected in the rationalisation of autonomous bodies.

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