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9.29 All commercial international flights have been banned since March 2020. This has affected
foreign tourist travel and consequently foreign exchange earnings from tourism. Domestic
passenger traffic, on the other hand, has seen some signs of recovery. During April-November
2021, 95.6 million passengers travelled, up from 45.2 million during the same period last year.
Cargo traffic at ports rose by approximately 10 per cent to 857.3 Million Tonnes (MT) during
April-November period of the current fiscal year as compared to 779.2 MT during April-
November 2020 (Table 6). This section discusses developments in some key sub-sectors of the
services sector in detail.
Table 6: Performance of Key Sub-Sectors in India’s Services Sector
Year
Sub-Sector Indicator Unit
2017-18 2018-19 2019-20 2020-21 2021-22
IT –BPM IT-BPM US$ 151.4 161.8 174.3 177.9 (E) -
(excluding revenues billion
e-commerce and
Hardware)
Exports US$ 125.1 135.5 146.6 149.1 (E) -
billion
Domestic US$ 26.3 26.3 28 28.9 (E) -
billion
Aviation Airline million 344.7 340.9 115.7 106.5 #
passengers
Domestic million 275.2 274.4 105.6 95.6 #
International million 69.4 66.5 10.1 10.9 #
Telecom Wireless phone million 1,183.4 1,161.8 1157.8 1181 1,180.8 ##
subscriptions a
Wireless internet million 472.7 582.8 720.8 799.3 810.1 ##
subscriptions a
Tourism Foreign tourist million 10.0 10.6 10.9 2.74 ### -
arrivals b
Foreign US$ 27.3 28.6 30.1 6.96 ### -
exchange billion
earnings from
tourism b
Shipping Gross tonnage of million 12.6 12.8 12.7 13 12.96^
shipping a tonnes
Number of ships a number 1,382 1,405 1,431 1,463 1,488^
Ports Port traffic million 1,208.6 1,277.3 1317.7 1246.1 (P) 857.3 #
tonnes
Cargo capacity million 1,451.2 1,514.1 1,514.9 1,510.6 -
(Major Ports) tonnes
Sources: Telecom Regulatory Authority of India (TRAI), Department of Telecom, Ministry of Tourism, Ministry of
Shipping, Airports Authority of India, Ministry of Electronics and Information Technology, NASSCOM.
Note: a: As of March of ensuing financial year; b: On calendar year basis; #For Apr-Nov 2021 ; ##: As of June
2021; ###: Jan-June 2020; @: As of June 2021; ^As of August 2021. P=Provisional. E= NASSCOM provisional
estimates